Alula Service Status

All Systems Operational

About This Site

We're upgrading and moving our service status, availability metrics, and messaging services regarding events to this new platform. Here you can view real-time status of our major service components, as well as subscribe to updates about events and incidents to our service platform. If you have any questions, please contact our Customer Solutions Center team at customersolutions@alula.com or by calling 1-888-88-ALULA.

Signal Relay Services Operational
90 days ago
100.0 % uptime
Today
PSTN Signal Relay Services Operational
90 days ago
100.0 % uptime
Today
IP Signal Relay Services Operational
90 days ago
100.0 % uptime
Today
Platform Services Operational
90 days ago
99.98 % uptime
Today
Cellular Services Operational
90 days ago
100.0 % uptime
Today
AT&T Gateways Operational
90 days ago
100.0 % uptime
Today
Verizon Gateway(s) Operational
90 days ago
100.0 % uptime
Today
AlulaConnect Operational
90 days ago
99.99 % uptime
Today
Mobile Applications Operational
90 days ago
100.0 % uptime
Today
Video Services Operational
90 days ago
100.0 % uptime
Today
Notification Services (Push / Email / SMS) Operational
90 days ago
100.0 % uptime
Today
API Services Operational
90 days ago
100.0 % uptime
Today
Enterprise Support Services Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Google Mail Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Sep 1, 2026

No incidents reported today.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026
Resolved - This incident has been resolved. AlulaConnect services are operating normally, and no further issues have been observed.

Thank you for your patience and understanding while our team worked to resolve this issue.

Aug 26, 16:49 CDT
Monitoring - AlulaConnect services have been restored and are operating normally. Our Engineering team continues to actively monitor the platform to ensure stability.

Thank you for your patience while we worked to resolve this issue.

Aug 26, 15:15 CDT
Investigating - We are aware that some customers are currently experiencing issues accessing AlulaConnect. Our team has identified the issue and is actively investigating.

We understand this is impacting your ability to use the service and apologize for the disruption. We will post updates here as soon as we have more information.

Aug 26, 15:05 CDT
Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.