All Systems Operational

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We're upgrading and moving our service status, availability metrics, and messaging services regarding events to this new platform. Here you can view real-time status of our major service components, as well as subscribe to updates about events and incidents to our service platform. If you have any questions, please contact our Customer Solutions Center team at customersolutions@alula.com or by calling 1-888-88-ALULA.

Uptime over the past 90 days. View historical uptime.
Signal Relay Services Operational
PSTN Signal Relay Services Operational
IP Signal Relay Services Operational
Platform Services Operational
Cellular Services Operational
AT&T Gateways Operational
Verizon Gateway(s) Operational
AlulaConnect Operational
Mobile Applications Operational
Video Services Operational
Notification Services (Push / Email / SMS) Operational
API Services Operational
Enterprise Support Services Operational
Inbound Calling Operational
Outbound Calling Operational
Google Mail Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 2, 2026

No incidents reported today.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

Service Notice: BAT-Mini Device Issues
Resolved - Service has been fully restored for affected BAT-Mini and Connect-FLX devices. Our team has continued to monitor the platform and confirmed that services remain stable.

We appreciate your patience and understanding throughout this incident.
Oct 23, 11:27 CDT
Monitoring - Service has been restored for affected BAT-Mini and Connect-FLX devices. Our team will continue to closely monitor the platform to ensure services remain stable. We appreciate your patience as we worked through this issue.
Oct 23, 06:53 CDT
Update - We continue to experience issues affecting some Connect-FLX units. Our investigation points to an issue with one of cellular partners, and we have escalated the matter directly to their team. We are working closely with them toward a resolution and will provide further updates as they become available.
Oct 22, 19:58 CDT
Update - We're continuing to see BAT-Mini devices restore service. We've also confirmed that Connect-FLX devices could be impacted by this issue. Our team continues to investigate and work toward a full resolution. We will provide additional updates as they become available.
Oct 22, 15:00 CDT
Identified - We're seeing BAT-Mini devices begin to restore service. Our team continues to investigate the issue and work toward a full resolution. We will provide additional updates as they become available.
Oct 22, 12:11 CDT
Investigating - We are currently investigating an issue affecting BAT-Mini devices. Our Alula engineering team is actively working to identify the cause and determine a resolution.

We apologize for any inconvenience and will provide updates as more information becomes available.

Thank you for your patience.
Oct 22, 08:42 CDT

Oct 22, 2026

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

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