Alula Service Status

All Systems Operational

About This Site

We're upgrading and moving our service status, availability metrics, and messaging services regarding events to this new platform. Here you can view real-time status of our major service components, as well as subscribe to updates about events and incidents to our service platform. If you have any questions, please contact our Customer Solutions Center team at customersolutions@alula.com or by calling 1-888-88-ALULA.

Uptime over the past 90 days. View historical uptime.
Signal Relay Services Operational
90 days ago
100.0 % uptime
Today
PSTN Signal Relay Services Operational
90 days ago
100.0 % uptime
Today
IP Signal Relay Services Operational
90 days ago
100.0 % uptime
Today
Platform Services Operational
90 days ago
99.98 % uptime
Today
Cellular Services Operational
90 days ago
100.0 % uptime
Today
AT&T Gateways Operational
90 days ago
100.0 % uptime
Today
Verizon Gateway(s) Operational
90 days ago
100.0 % uptime
Today
AlulaConnect Operational
90 days ago
100.0 % uptime
Today
Mobile Applications Operational
90 days ago
100.0 % uptime
Today
Video Services Operational
90 days ago
100.0 % uptime
Today
Notification Services (Push / Email / SMS) Operational
90 days ago
100.0 % uptime
Today
API Services Operational
90 days ago
100.0 % uptime
Today
Enterprise Support Services Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Google Mail Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 18, 2026

No incidents reported today.

Jul 17, 2026

No incidents reported.

Jul 16, 2026
BAT-Fire Communication Incident
Resolved - The communication issues affecting BAT-Fire communicators have been resolved. Services have returned to normal, and we will continue to monitor system performance to ensure continued stability.

Thank you for your patience while we worked to resolve this issue.
Jul 16, 16:00 CDT
Monitoring - We are seeing BAT-Fire communicators begin to restore communication. The Alula Engineering team will continue to closely monitor the situation to ensure service remains stable. We will provide additional updates if necessary.
Jul 16, 13:20 CDT
Identified - The Alula Engineering team has identified the cause of the communication issues affecting BAT-Fire communicators. We are actively working on a resolution and will provide additional updates as more information becomes available.
Jul 16, 13:05 CDT
Investigating - We have received reports of BAT-Fire communicators experiencing communication issues. The Alula Engineering team is actively investigating the issue and working to identify the root cause.
Jul 16, 12:21 CDT
Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

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