Service Disruption Affecting BAT-MINI Devices

Incident Report for Alula Service Status

Resolved

All BAT-MINI services have been fully restored and are operating normally at this time. Our team has confirmed recovery and will continue to monitor the environment to ensure ongoing stability. We appreciate your patience and understanding during this disruption.
Posted Apr 08, 2026 - 16:58 CDT

Monitoring

All BAT-MINI services have now been restored. Our team will continue to closely monitor the situation to ensure service stability and address any remaining issues if needed. We appreciate your patience while we worked through this disruption.
Posted Apr 04, 2026 - 13:12 CDT

Update

We are continuing to see service restoration for BAT-MINI devices. Signaling has been restored, and interactive services are partially restored but may still be intermittently unavailable as work continues toward full recovery.
Posted Apr 04, 2026 - 12:10 CDT

Update

We are beginning to see service restoration for affected BAT-MINI devices. Our team continues to work toward full recovery and will share additional updates as more information becomes available.
Posted Apr 03, 2026 - 20:41 CDT

Update

Service restoration efforts for the BAT-MINI disruption are still in progress. We appreciate your patience and will provide additional updates as soon as possible.
Posted Apr 03, 2026 - 13:04 CDT

Identified

We are currently experiencing a service disruption affecting BAT-MINI devices. Service restoration is underway, and an estimated time for recovery will be shared as soon as more information is available.
Posted Apr 03, 2026 - 11:46 CDT
This incident affected: Platform Services.