We're marking this incident as resolved. If you have any further issues please contact our Customer Solutions Center at 888-88-ALULA Option 2.
Posted Sep 29, 2023 - 09:24 CDT
Monitoring
We're beginning to see units recover. Our engineering team & Verizon's network team will continue to monitor the network. We will provide additional updates as necessary.
Posted Sep 29, 2023 - 01:26 CDT
Update
We are continuing to investigate this issue. Our engineering team is actively in communication with Verizon to work towards a solution. More updates will be provided as soon as possible.
Posted Sep 29, 2023 - 01:11 CDT
Investigating
We've received reports from customers who have devices with intermittent connectivity on Verizon Cellular in Florida. Our engineering team is actively in communication with Verizon to work towards a solution. More updates will be provided as soon as possible.
Posted Sep 28, 2023 - 23:17 CDT
This incident affected: Cellular Services (Verizon Gateway(s)).