Alula Service Status

All Systems Operational

About This Site

We're upgrading and moving our service status, availability metrics, and messaging services regarding events to this new platform. Here you can view real-time status of our major service components, as well as subscribe to updates about events and incidents to our service platform. If you have any questions, please contact our Customer Solutions Center team at customersolutions@alula.com or by calling 1-888-88-ALULA.

Signal Relay Services Operational
90 days ago
99.99 % uptime
Today
PSTN Signal Relay Services Operational
90 days ago
99.99 % uptime
Today
IP Signal Relay Services Operational
90 days ago
99.99 % uptime
Today
Platform Services Operational
90 days ago
100.0 % uptime
Today
Cellular Services Operational
90 days ago
100.0 % uptime
Today
AT&T Gateways Operational
90 days ago
100.0 % uptime
Today
Verizon Gateway(s) Operational
90 days ago
100.0 % uptime
Today
AlulaConnect Operational
90 days ago
99.94 % uptime
Today
Mobile Applications Operational
90 days ago
100.0 % uptime
Today
Video Services Operational
90 days ago
100.0 % uptime
Today
Notification Services (Push / Email / SMS) Operational
90 days ago
100.0 % uptime
Today
API Services Operational
90 days ago
100.0 % uptime
Today
Enterprise Support Services Operational
90 days ago
99.97 % uptime
Today
Inbound Calling Operational
90 days ago
99.93 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Google Mail Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Dec 7, 2025

No incidents reported today.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025
Resolved - This issue has now been fully resolved, and our phone systems are operating normally.
Dec 1, 15:41 CST
Identified - We are aware that some customers are having trouble reaching our Customer Solutions Center by phone. We apologize for the inconvenience and are working closely with our phone service provider to resolve the issue as quickly as possible.
Dec 1, 10:40 CST
Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.