Alula Service Status
All Systems Operational

About This Site

We're upgrading and moving our service status, availability metrics, and messaging services regarding events to this new platform. Here you can view real-time status of our major service components, as well as subscribe to updates about events and incidents to our service platform. If you have any questions, please contact our Customer Solutions Center team at customersolutions@alula.com or by calling 1-888-88-ALULA.

Signal Relay Services ? Operational
90 days ago
100.0 % uptime
Today
PSTN Signal Relay Services Operational
90 days ago
100.0 % uptime
Today
IP Signal Relay Services ? Operational
90 days ago
100.0 % uptime
Today
Platform Services ? Operational
90 days ago
99.99 % uptime
Today
Cellular Services Operational
90 days ago
100.0 % uptime
Today
AT&T Gateways Operational
90 days ago
100.0 % uptime
Today
Verizon Gateway(s) ? Operational
90 days ago
100.0 % uptime
Today
AlulaConnect ? Operational
90 days ago
100.0 % uptime
Today
Mobile Applications ? Operational
90 days ago
100.0 % uptime
Today
Video Services ? Operational
90 days ago
100.0 % uptime
Today
Notification Services (Push / Email / SMS) ? Operational
90 days ago
100.0 % uptime
Today
API Services ? Operational
90 days ago
99.97 % uptime
Today
Enterprise Support Services ? Operational
90 days ago
99.99 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Google Mail Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 6, 2024

No incidents reported today.

Nov 5, 2024

No incidents reported.

Nov 4, 2024

No incidents reported.

Nov 3, 2024

No incidents reported.

Nov 2, 2024

No incidents reported.

Nov 1, 2024

No incidents reported.

Oct 31, 2024

No incidents reported.

Oct 30, 2024

No incidents reported.

Oct 29, 2024
Resolved - The Alula engineering team has successfully resolved the signal processing issue that caused delays and duplicate notifications. All services are now operating normally. We appreciate your understanding during this time.
Oct 29, 21:16 CDT
Monitoring - We're seeing improvements across the Alula platform, and services are returning to normal. Our engineering team continues to monitor the situation to ensure full resolution.
Oct 29, 19:21 CDT
Identified - We are aware of reports regarding delayed or duplicate signals and are actively investigating the cause. Updates will be provided as more information becomes available.
Oct 29, 18:41 CDT
Oct 28, 2024

No incidents reported.

Oct 27, 2024

No incidents reported.

Oct 26, 2024

No incidents reported.

Oct 25, 2024

No incidents reported.

Oct 24, 2024

No incidents reported.

Oct 23, 2024

No incidents reported.