Alula Service Status Status

Alula Service Status

Phone SMS Notification Issue

Monitoring - We have been able to apply a patch to ensure Alarm Signals get sent via SMS. We'll keep you posted with updates as they become available. In the interim, if you wish to ensure your customers receive push notifications, kindly reach out to our Customer Solutions Center (888)882-5852 to facilitate the switch.
Sep 06, 2023 - 15:45 CDT

Investigating - We've received feedback from users regarding SMS notification delivery problems. Our engineering team is actively engaged and working with our service providers to identify the issue. We'll keep you posted with updates as they become available. In the interim, if you wish to ensure your customers receive push notifications, kindly reach out to our Customer Solutions Center (888)882-5852 to facilitate the switch.
Aug 23, 2023 - 10:57 CDT

About This Site

We're upgrading and moving our service status, availability metrics, and messaging services regarding events to this new platform. Here you can view real-time status of our major service components, as well as subscribe to updates about events and incidents to our service platform. If you have any questions, please contact our Customer Solutions Center team at customersolutions@alula.com or by calling 1-888-88-ALULA.

Uptime over the past 90 days. View historical uptime.

Signal Relay Services Operational

90 days ago

99.99 % uptime

Today

PSTN Signal Relay Services Operational

90 days ago

100.0 % uptime

Today

IP Signal Relay Services Operational

90 days ago

99.99 % uptime

Today

Platform Services Operational

90 days ago

100.0 % uptime

Today

Cellular Services Operational

90 days ago

100.0 % uptime

Today

AT&T Gateways Operational

90 days ago

100.0 % uptime

Today

Verizon Gateway(s) Operational

90 days ago

100.0 % uptime

Today

AlulaConnect Operational

90 days ago

100.0 % uptime

Today

Mobile Applications Operational

90 days ago

100.0 % uptime

Today

Video Services Operational

90 days ago

100.0 % uptime

Today

Notification Services (Push / Email / SMS) Operational

90 days ago

100.0 % uptime

Today

API Services Operational

90 days ago

100.0 % uptime

Today

Enterprise Support Services Operational

90 days ago

99.99 % uptime

Today

Inbound Calling Operational

90 days ago

99.99 % uptime

Today

Outbound Calling Operational

90 days ago

99.99 % uptime

Today

Google Mail Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 3, 2024

No incidents reported today.

May 2, 2024

Issues with SG3 Signal Processor

Resolved - The issue has been marked as resolved by the Alula engineering team. All systems are operational.
May 2, 21:55 CDT

Monitoring - The issue causing signal transmission problems with SG3 has been resolved. We're actively monitoring the situation.
May 2, 16:12 CDT

Investigating - We're investigating reports of signal transmission issues with SG3. Our engineers are currently looking into the problem and working on a fix. We apologize for any inconvenience this may cause.
May 2, 15:57 CDT

May 1, 2024

No incidents reported.

Apr 30, 2024

No incidents reported.

Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

About This Site

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