Alula Service Status

All Systems Operational

About This Site

We're upgrading and moving our service status, availability metrics, and messaging services regarding events to this new platform. Here you can view real-time status of our major service components, as well as subscribe to updates about events and incidents to our service platform. If you have any questions, please contact our Customer Solutions Center team at customersolutions@alula.com or by calling 1-888-88-ALULA.

Signal Relay Services Operational
90 days ago
100.0 % uptime
Today
PSTN Signal Relay Services Operational
90 days ago
100.0 % uptime
Today
IP Signal Relay Services Operational
90 days ago
100.0 % uptime
Today
Platform Services Operational
90 days ago
99.62 % uptime
Today
Cellular Services Operational
90 days ago
100.0 % uptime
Today
AT&T Gateways Operational
90 days ago
100.0 % uptime
Today
Verizon Gateway(s) Operational
90 days ago
100.0 % uptime
Today
AlulaConnect Operational
90 days ago
99.96 % uptime
Today
Mobile Applications Operational
90 days ago
100.0 % uptime
Today
Video Services Operational
90 days ago
100.0 % uptime
Today
Notification Services (Push / Email / SMS) Operational
90 days ago
100.0 % uptime
Today
API Services Operational
90 days ago
100.0 % uptime
Today
Enterprise Support Services Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Google Mail Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 8, 2026
Resolved - All BAT-MINI services have been fully restored and are operating normally at this time. Our team has confirmed recovery and will continue to monitor the environment to ensure ongoing stability. We appreciate your patience and understanding during this disruption.
Apr 8, 16:58 CDT
Monitoring - All BAT-MINI services have now been restored. Our team will continue to closely monitor the situation to ensure service stability and address any remaining issues if needed. We appreciate your patience while we worked through this disruption.
Apr 4, 13:12 CDT
Update - We are continuing to see service restoration for BAT-MINI devices. Signaling has been restored, and interactive services are partially restored but may still be intermittently unavailable as work continues toward full recovery.
Apr 4, 12:10 CDT
Update - We are beginning to see service restoration for affected BAT-MINI devices. Our team continues to work toward full recovery and will share additional updates as more information becomes available.
Apr 3, 20:41 CDT
Update - Service restoration efforts for the BAT-MINI disruption are still in progress. We appreciate your patience and will provide additional updates as soon as possible.
Apr 3, 13:04 CDT
Identified - We are currently experiencing a service disruption affecting BAT-MINI devices. Service restoration is underway, and an estimated time for recovery will be shared as soon as more information is available.
Apr 3, 11:46 CDT
Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026
Apr 3, 2026
Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.