Alula Service Status
All Systems Operational

About This Site

We're upgrading and moving our service status, availability metrics, and messaging services regarding events to this new platform. Here you can view real-time status of our major service components, as well as subscribe to updates about events and incidents to our service platform. If you have any questions, please contact our Customer Solutions Center team at customersolutions@alula.com or by calling 1-888-88-ALULA.

Uptime over the past 90 days. View historical uptime.
Signal Relay Services ? Operational
90 days ago
100.0 % uptime
Today
PSTN Signal Relay Services Operational
90 days ago
100.0 % uptime
Today
IP Signal Relay Services ? Operational
90 days ago
100.0 % uptime
Today
Platform Services ? Operational
90 days ago
100.0 % uptime
Today
Cellular Services Operational
90 days ago
99.95 % uptime
Today
AT&T Gateways Operational
90 days ago
99.97 % uptime
Today
Verizon Gateway(s) ? Operational
90 days ago
99.93 % uptime
Today
AlulaConnect ? Operational
90 days ago
100.0 % uptime
Today
Mobile Applications ? Operational
90 days ago
100.0 % uptime
Today
Video Services ? Operational
90 days ago
100.0 % uptime
Today
Notification Services (Push / Email / SMS) ? Operational
90 days ago
100.0 % uptime
Today
API Services ? Operational
90 days ago
100.0 % uptime
Today
Enterprise Support Services ? Operational
90 days ago
100.0 % uptime
Today
Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Google Mail Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 14, 2025

No incidents reported today.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025
Cellular Connectivity Incident
Resolved - While continuing to monitor the platform, the Alula engineering team has also confirmed with Verizon that the issue has been fully resolved.
Jan 9, 19:33 CST
Monitoring - The issue has been identified and has been corrected. We will continue to monitor and stay in communication with Verizon until the connectivity issues are fully resolved.
Jan 9, 12:49 CST
Update - We're starting to see improvement across the platform for Verizon connected devices. The engineering team is still engaged with Verizon to ensure services are fully restored to normal. We will provide another update as soon as possible.
Jan 9, 12:05 CST
Identified - We've identified a network issue with Verizon impacting connectivity. We're working directly with their team to restore service as quickly as possible.
Jan 9, 08:45 CST
Investigating - We're aware some customers may be experiencing intermittent connectivity with their devices. This is due to a recent network event that increased traffic and slowed response times. Our engineers are working to restore normal service as quickly as possible.
Jan 9, 07:05 CST
Jan 8, 2025

No incidents reported.

Jan 7, 2025

No incidents reported.

Jan 6, 2025

No incidents reported.

Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.

Jan 3, 2025

No incidents reported.

Jan 2, 2025

No incidents reported.

Jan 1, 2025

No incidents reported.

Dec 31, 2024

No incidents reported.

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